Raintown Realty + JPAR® Testimonials

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Kris Kent was amazing!

He was very attentive and knowledgeable, answered all of our questions and if he didn't have the answer he'd find out and get back to us. He made something we thought of as scary and unattainable to an experience we will never forget-he made everything so easy. We will definitely recommend him and his team to our friends and family, he's part of ours now!

Kevin Hitchye

I wanted to take a moment to express my sincere gratitude to Raintown Team, especially to Jared, for all his hard work and dedication put into helping me find and purchase our first property.

His expertise, professionalism, and patience made the entire process smooth with no stress or headaches. Jared's commitment to understanding my needs and guiding me through each step of the journey truly made a difference. I appreciate his responsiveness to my questions and concerns. I am thrilled with our new home and couldn’t have done it without his expertise and support. Thank you once again to Jared and the team at Raintown Realty for everything you’ve done. I will definitely recommend anyone looking for a top-notch realtor to contact them. They will take care of you and your needs.

George Ramirez

Not only is Robert extremely familiar with the Seattle area (especially east side) and is always in touch with the market trends, he has been a really trust worthy and confident partner in helping us sell and buy our homes.

He also has personal experience in construction and is extremely detail-oriented, so was able to find issues and ask questions that we have not even thought about. He also has a broad network of contacts which has been super helpful to us as we set up our new home. Robert has become a friend and I would recommend him to anyone who is looking for trust worthy help and a real easy/smooth and painless experience

Alice Zhang

Frank was awesome at helping with all aspects of my home buying experience!

He's friendly easy to work with and went over the top to ensure things were handled in a professional and timely manner!

Cole

My family bought our first home with Greg Elwin from Raintown Realty.

Greg listened our home requirements patently and shown the houses which meet our criteria. Greg explained the entire home buying process and helped us finding suitable lender. He was always available to answer my question and get answer from seller agent within short span of time. He was professional through out the process including offering, home inspection, negotiation based on inspection and closing the house. For home buyers I highly recommend Greg and services provided by Raintown Realty.

Ravi Kumar

We were assigned with Sao Bac through Zillow to help us with home search and purchase process.

Sao was super easy to work with, very professional, responsive and transparent about the whole process. She was a fast responder, knowledgeable, and made a last minuet property visits a priority. No issue was too big to handle. Thank you Sao !!!!! We totally recommend her to anyone looking for a smooth and successful home-buying experience.

Amy Jin

I appreciated the patience Shaun Sierts showed me waiting for make my decision on a home.

It was a 4 - 6 months waiting for me to make up my mind, but he was there every step of the way! I am very happy with my choice now! Thanks Shaun!

Ada McDaniel

We couldn’t be happier working with Emily Ramirez with Raintown Realty.

Emily was extremely knowledgeable, professional, and patient as we navigated the home buying process. She took the time to understand our needs and preferences, and found us the perfect home in a great neighborhood. She was able to work within our strict timelines to view properties and close on our purchase. We highly recommend Emily and Raintown Realty for anyone looking to buy or sell a property.

Kim Boggs

I worked with Tyler Muller to both buy and sell my condo and he was an absolute dream to work with.

Tyler is extremely knowledgeable and he is always very responsive. I can not recommend working with Tyler and the team at Raintown Realty enough.

Katelyn Coburn

The best experience ive ever been part of, Rob is owner of this franchise and truly cares about the people he serves!

Sunami

Raintown Realty has top notch realtors that work hard to get you the home you desire.

I worked with Laura Sinclair who was nothing short of excellent. There were a couple of challenges during the closing process and Laura handled them with ease. Throughout the whole process she kept us in the loop with frequent communication. When our home was set to record on a on her off day she coordinated with her colleague Cris also at Raintown to deliver the keys to us. I couldn't ask for a better experience. All the realtors at Raintown have done nothing but work hard for us and I would recommend them to anyone who has real-estate needs.

Dane Garcia

I worked with Joe Stanley for about a year to find my family a home that suited their short and long term needs.

Even though things didn't work out during the initial attempt, Joe kept contact and when my family decided to embark on the home buying process again, he was ready to assist. Joe put our interests first. He was flexible and always punctual to house viewings, communicated in a timely manner on all aspects of the home buying process, recommended vendors to work with while letting us make our choice and understood the nitty gritty of the contracts while always willing to consult when needed. Also, he was very detail oriented which made sure everything got into our hands in the expected condition. For instance, the day before we closed, we swung by the property for a final look only to find the seller's side had made a last minute repair (good but without communicating to us) and the backyard had been damaged. He was able to reach out to the sellers side and we were able to get some credit to fix it. Above all, he was a tough negotiator who represented our interests and saved us money. I'd highly recommend Joe and will work with him again in future.

Bryan Ng'ethe

I didn't think realtors like this group even existed anymore.

.....They do things the old fashioned way...Firm handshake, a smile, and really took the time to make sure we found the perfect house!

Sean Meade

Rob Ott is the only one we trust with our real estate transactions.

Thorough, concise, honest, and you’d never find someone who worked harder for you, whether you’re buying or selling. He is the Ultimate Professional, bar none. Thanks Rob, for another great interaction!

Keri Newport

I've bought property now twice with Kim Miller as my Realtor.

Each time has been fantastic. As someone new to living in the USA, she was able to explain all the nuance and detail of how property purchases work here, as well as give great advice for how to approach submitting offers. Would unquestionably purchase property through her again.

Stewart Smith

To summarize it shortly over the years i've now bought and sold multiple homes with Raintown Realty, for good reason.

This latest transaction is a good example. The housing market is what it is, you can't always control how the world trends. Time is something i will never get back and pausing life goals has a different value trade off for everyone. Everyone at raintown seems to understand this and took the time to understand where my tradeoff point was. I especially have to call out Greg Elwin, sticking with us every step of the way, despite knowing it was going to be a uphill battle. Many months of looking for the right piece of land or home, meeting us out in the rain, mud, and far corners to see various places. Then months of trying to sell my old place in a declining housing market. The feedback we got was the staging was great, home and updates also good, but ultimately we were playing in a uncertain market. Still everyone at Raintown kept at it, continuous showings and advertisement, talking within the company about different creative strategies to use for my sale, and never making me feel like they'd given up on me. I go back to Raintown for the trust and people. They don't get lucky they work hard and faithfully. I believe they have your best interest at heart to. In the beginning trying to figure out what we wanted, Rob and Hannah had gone through months of back and forth with my wife and I. Despite the heavy investment into us, they double down and brought in Greg to match our niche dream in mind. This is another reason i would both recommend and go back to Raintown, there was always a team supporting us.

Jason Tsang

Me and my Fiancée recently closed on the purchase of a home with Raintown serving as our realtors during the process.

Our realtor, Divya, was incredibly punctual, professional, and informative in a process that could otherwise have been incredibly confusing. I couldn't recommend her enough. But Raintown really went above and beyond for us when we needed it most. We ended up in an unfortunate situation where our seller didn't move out when they were supposed to. Despite us having already closed the home, and them having no legal obligation to help us, they continued to serve as a liaison between us and the listing agent and seller. They went as far as to pay money out of pocket to help us get the seller out of the home. They did not rest until they knew we were in the home. Even then they helped us organize cleaners and junkers that we needed to help get things in order after we moved in. So long as I live in the Seattle area, I will recommend them to anyone without hesitation, and I will absolutely be back in the future when we sell this home.

Michael Cook

If you’re looking for a Real Estate agent who is a problem solver with some charisma and charm then Clint is your man.

Clint assisted in selling my condo and every step of the way he kept me in informed. Clint utilized his marketing resources to get the condo in escrow in less than 5-days. Clint is knowledgeable. When a question or problem came up, he advised me with in-depth information. Whether it’s day or night, a quick text or call, Clint makes himself available to assist. His focus is to make dreams come true for buyers and sellers.

Vincent Hernandez

Scott has been nothing short of formidable.

We had pretty much abandoned the idea to find a home that we liked, but Scott’s customer focus and resilience helped us find an unexpected dream home. Despite criteria that made the search even tougher, Scott kept looking for opportunities that would fit our family. And even after several “no” from us, he didn’t stop. When we would find homes we wanted to visit, he always manager to get the keys in a matter of hours for us to visit. And when we finally found the one we loved, Scott made everything happen for us: offer established in hours the same day (it was Friday night!), lender who got us the best locked rated possible given current market, an always-available team to answer our questions, and a rather seemless experience for first-time buyers in the US. We can really say we managed to get our house thanks to Scott. And for that, we are truly grateful. Finding someone you can trust and rely on is pretty rare. Scott is definitely that type of person. Scott, my family and I thank you!

Alexis RYMARZ

My experience working with Hayley Pillo cannot be fully described in words.

I met Hayley through a friend, as I had tagged along in a home showing not intended for me. A few months later, I was closing on the perfect property with a glass of wine and Hayley by my side. Throughout this process, she understood exactly what I was looking for, helped me search within specific guidelines, and paid attention to the details that made me excited about purchasing my first piece of real estate. There was even a point in our search where she said, "I would not feel comfortable selling this home to you" in which I knew I had made the right decision to work with her. She was quick to respond to my questions but also made attempts to contact other parties when she did not know the answers, and made herself available for home showings, even on her busy days. Most importantly, I never felt rushed and couldn’t have asked for a better experience in reaching this life milestone of purchasing my first piece of real estate. Thank you a million times, Hayley!!

Jamika Parker

Jack Armstrong was great to work with!

He was quick to respond to any questions or concerns we had. He was there every step of the way and we recommend Jack and Raintown Realty to anyone even thinking about buying or selling.

Kelli McKee

Great experience working with Matt Clark.

He was very attentive to all questions and concerns brought to his attention. I would definitely use him again to sell another home.

Mary Ann Munoz

I really don't like 5 star reviews.

. There is always something that can be better or more efficient. However, with Laura Sinclair, she's earned so much more than 5 stars. This was my first time buying a home. I was exceptionally nervous and really leaned on and appreciated Laura's experience. I started working with Laura over a year ago, and from the beginning, she's entertained all my ideas and truly helped me find a place I get to call home. If your looking for a fast responder, knowledgeable realator, and someone who's willing to make your last minuet property visits a priority then hit up Laura she will have your back during what can be a stressful situation.

Shane Alder

Rob Ott was instrumental in helping me find and purchase my first home in the PNW.

When I relocated this year he again helped me, this time in selling my home. I have great trust in him and he has a wonderful team that helped me thru the process. I would highly recommend him if you are wanting to buy and/or sell your home.

Maureen B.

Had the best experience w/Clint Rogers!

No issue was too tough to overcome & he was always thinking outside of the box for great solutions. Very calm, professional, HARDWORKING, knowledgeable & best of all, funny! Clint was always one step ahead of me & wasn't too "important" to get his hands dirty--changing lightbulbs, running a vacuum or tidying up! He did a great job selling my condo in a tough market. Highly recommend him!!

Kathleen Pedersen

You hear so much about how stressful buying your first home is, but it doesn't have to be that way!

The home buying process for my husband and I went so smoothly and I felt like everything was always under control. I couldn't have been happier!

Becca Culp
Reviews on Zillow
Average Rating
"Robert Ott helped us buy our first home in 2010 and we were really happy overall with his level of service and advise. 11 years later we started our hunt to buy a house in Bellevue and took a good 9 months to finally close on one that we love, Rob has been very patient and has helped us through the process and has shown us over 35 homes over this period, he was always prompt with responses, made himself available on short notice and also got us a good deal. He has helped us with every house related thing, from finding a good mortgage lender to getting a good inspection guy. We trust him and his judgement. His advice has also been invaluable, he knows what works best for our family and his advice has always been in our best interest. He is currently also helping us getting our old house in good shape so we are ready to sell (including finding a contractor, handy man, stager etc). Overall, we've been very lucky to have had Robert Ott as our real estate agent, and recommend him highly."
5 /5.0
by jyotsana rathore
"Rob was very professional and knowledgeable about the real estate business. He promptly responded to all our questions. His advice was very helpful in selling our house. We also appreciate his help in staging our house."
5 /5.0
by elidstrom
"I highly recommend Robert Ott. This is the second home Rob worked with me to sell. His knowledge and experience streamlined my selling process. Rob is quick to respond to questions. He works to ensure his clients are satisfied. I appreciated his calm, straight forward manner of conducting business and the profitable outcome."
5 /5.0
by skrapyram4
"If you want a great, easy, hassle free experience buying or selling your home, Rob is the guy! We sold our home, bought new home and sold an investment condo with Rob. Rob's advice and intuition is always spot on! His past experience with construction really helped us figure out the true cost of owning a new construction home. He is super responsive and responsible, and generally a great guy to work with. He knows the area extremely well and knows in depth the real estate trends in the area. I know we will working with Rob for any of our future real estate needs."
5 /5.0
by jazhang
"Rob was recommended to us by a friend. He had helped her family buy and sell multiple homes in Renton so we felt good about working with someone familiar with the area. We needed to move quickly so it was imperative that we hire a professional who could help us not only prepare our house quickly but also maximize our profits from the sale. Rob is insanely knowledgeable about the real estate industry. He's been in the biz for a long time. We leaned on him a lot during the process, especially since this was our first time selling, and he did not steer us wrong. Most importantly, Rob made it known that this was our house and our decisions. He would make recommendations but remind us that it was ultimately up to us to decide. I love that about him. He is a professional in every sense of the word and beyond that, just a generally good person who is honest and friendly. Finally, I can't forget to say thank you to Rob's office manager Mandy Franklin. She is a mastermind coordinator and multi-tasker. No doubt she got sick of our constant badgering and cc'ing but she always kept her cool and was gracious. They make a great team. I would highly recommend Robert Ott and the Compass Group for your real estate needs. You won't be disappointed."
5 /5.0
by saralutley
"My experience with Robert and his team was AMAZING!!! Robert was recommended to me by a friend. My family wanted to sell an unusual piece of property. I no longer live in Renton and the property needed to be updated. I handed the whole process over to Robert and his team lead Mandy. They work with amazing, quick working & honest contractors. Robert and Mandy directed me as to where the money for updating could be best used. The end result was that we listed and closed at $40000 more than originally first thought the property was worth. Robert and Mandy are quick to respond to questions or concerns, and were well versed in what is the most affective when selling my property. My property was on the market for 8 days and I had 4 offers which Robert helped me process. I had offers offering over ask but Robert helped me chose the right offer for my family and me. The whole process was so much easier with his concierge service. Use this team you will never be sorry you did."
5 /5.0
by user779091
"Rob was recommended to us by couple of our friends back in 2014 when we were searching for our first house. Within our first couple of meetings Rob instantly connected with our needs, as requirements of every family are unique in their own way. Couple of things we really like about Rob is his honesty and also he does not push or sway you in any direction. He helped us secure our first house in Renton-Highlands. In 2021, again, when it was time to upgrade to our second home we could not think of any one else other than Rob. Rob just helped secure our second home in Sammamish in June 2021. Also, he has an awesome team and we had the pleasure of working with both Divya and Mandy who were patient and adjustive to our needs. In order to do some repairs, we used their network and now we have a pool of contractors who are really good and reasonably priced. At this point, Robert Ott has the complete trust of my family and me, we would always be using his services for any kind of real estate transaction. He always puts his client needs first and that is the reason almost all of his clients end up using his services again. I would strongly recommend Rob and his team for your real estate needs."
5 /5.0
by prashant sheshambika
"My wife and I worked with Rain Town Realty (specifically Robert Ott and Mandy Franklin) as our buyer agents, and unfortunately our experience was extremely disappointing from start to finish. We started off with Mandy, and she seemed very nice and everything at first, but to be honest about it, she really did not back us well enough as buyers. From the jump, the purchase contract with the builder just seemed way too rushed, poorly negotiated, and contained almost no protections for us as buyers. Instead of advocating for us, our agents pushed paperwork through with minimal explanation and almost no stipulations in our favor. My wife ended up fighting harder than our own agents to get important things on there and documented (something that should never fall on the buyer).Through the process, there was way too much reliance on verbal communication, something my wife really just didn't appreciate in a new-construction transaction. We think looking back, that very important details were not documented right and we were repeatedly left out of the loop with a lot of things. Many times we had to chase updates that should have been taken care of by them a little more proactively (and maybe more honestly, too).Then came our inspection, which did unfortunately uncover a few major issues, especially some mold in the attic (this is a new 2026 construction, btw), we expected our agents to step up and advocate for us. Instead, the senior agent, Robert Ott, came into the mix and he honestly got confrontational and unprofessional. I didn't appreciate his tone from the beginning. He kept things professional at first, but he was honestly very condescending to us (and we are customers who were just asking relevant questions about our purchase/home). The guy escalated tension rather than helping resolve the problems. At a time when we needed clear guidance and strong representation as buyers, we ended up with the opposite.My wife was understandably pretty frustrated as a customer, but she did try to stay professional through the situation, despite being treated dismissively at times and having to manage tasks that our agents should've handled. W just felt poorly represented, poorly communicated with, and poorly supported. I'd recommend going somewhere else if you can based on our experience, and I strongly encourage future buyers to look for agents who will actually advocate for them, document everything, and communicate professionally. I understand a lot of realtors may say they do that, but there are some that are just really good at backing that talk up with action too, and that's who you hope to find. These guys just aren't it."
1 /5.0
by James Stelly
"We were extremely pleased with Rob Ott and his team. They were super helpful in selling our home. Rob was phenomenal in assisting our family in the timing, the preparation and sale process. He was the consumate professional from the beginning to the end. If it weren't for his skills and knowledge we would have not closed on time and it would've jeopardized our out of state purchase. We can not recommend him highly enough to you."
5 /5.0
by mamasnest56
"Robert and his team went above and beyond to make sure every detail was accounted for and the whole hectic house-buying process went smoothly! 10/10 recommend this stellar group of folks to anyone!!"
5 /5.0
by Hannah Himley
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